Plea8 Terms and Conditions – Malaysia Platform User Guidelines

These Terms and Conditions ("Terms") govern the use of the plea8 online gaming platform, accessible via our official website and mobile app. plea8 is operated and owned by a registered company holding a valid operating licence. All gaming activities conducted through our platform are subject to the provisions contained in this Terms document.

By completing the registration process, making your first deposit, or simply using any feature on the plea8 platform — you hereby acknowledge that you have read, understood, and agreed to be fully bound by these Terms. This agreement is final and legally binding.

Plea8 reserves the right to change, add to, or amend these Terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always aware of the latest version. Continued use of the platform following any amendment constitutes acceptance of the updated Terms.

Access to the plea8 platform is restricted to individuals who meet all of the following eligibility requirements. plea8 reserves the right to reject registration applications or suspend existing accounts if any of the conditions below are found to be unmet:

• Be at least 18 years of age at the time of registration
• Reside in or access the platform from a permitted territory
• Possess full legal capacity to enter into a binding agreement
• Have never been banned or excluded from the plea8 platform previously
• Register in your own name and not on behalf of any other individual
• Not currently on any active self-exclusion list

Plea8 performs an automated age check during the registration process. Further verification via official documents such as a national ID or passport may be requested at any time. Providing false information regarding age or identity constitutes a serious breach of these Terms and may result in account closure and forfeiture of any existing balance.

Each user is permitted to register only one account on the plea8 platform. Owning multiple accounts, whether under different names, phone numbers, email addresses, or devices, is strictly prohibited. plea8 employs advanced detection technology to identify duplicate accounts.

The Know Your Customer (KYC) process is mandatory and forms part of plea8's commitment to responsible gambling practices and compliance with anti-money laundering laws. Documents that may be required during KYC include:

• Valid Malaysian Identity Card (MyKad) or international passport
• Proof of current address (utility bill or bank statement not older than 3 months)
• Selfie with identification document for biometric verification
• Proof of ownership of the registered payment method (if required)

All information provided during registration must be accurate, complete, and up to date. You are responsible for updating your personal details should any changes occur. Failure to do so may affect your ability to make withdrawals or access certain features on the platform.

Plea8 supports a wide range of popular payment methods in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, Boost, MAE, ShopeePay, and USDT. All deposits are processed instantly, while withdrawals are completed within 5 to 30 minutes depending on the chosen method and your account verification status.

The deposit and withdrawal conditions you need to be aware of are as follows:

• The minimum deposit is RM 10 and the minimum withdrawal is RM 30
• Withdrawals can only be made to the same account or wallet used for the deposit
• Full KYC verification is required before any withdrawal can be processed
• plea8 does not charge any additional fees for standard withdrawals
• Daily and weekly withdrawal limits are set according to your account level
• All transactions are protected by 256-bit SSL encryption

Funds deposited into your plea8 account may only be used for gaming purposes within the platform. plea8 is not responsible for any losses arising from incorrect payment details entered by the user or delays caused by payment processors.

Plea8 offers a wide range of bonuses and promotions for both new and loyal members. All bonus offers are subject to the specific terms and conditions stated alongside each promotion. The general conditions applicable to all bonuses are as follows:

• Each bonus has its own wagering requirement that must be fulfilled before a withdrawal can be made
• The welcome bonus may only be claimed once per new user
• Bonuses cannot be transferred, sold, or directly exchanged for cash
• plea8 reserves the right to void a bonus if misuse is suspected
• The validity period for each bonus is stated in the respective promotion's terms
• Using a VPN or proxy while claiming a bonus may result in automatic cancellation

Any attempt to exploit, abuse, or manipulate the plea8 bonus system — including but not limited to opening multiple accounts to claim bonuses repeatedly — will be treated as fraud. plea8 reserves the right to take immediate action, including freezing funds, cancelling all bonuses, and closing the account in question without any compensation.

All games available on the plea8 platform operate on a random number generator (RNG) that has been certified by independent third-party auditors. This ensures that every game outcome is fair, random, and cannot be manipulated by any party, including plea8 itself.

Specific rules for each game — including Fish Shooting Games, bingo, Sports, and Live Casino — are detailed in the help section of each respective game. Players are advised to fully understand the rules of each game before placing real-money bets.

• Settled game results are final and cannot be disputed
• In the event of a technical disruption during gameplay, affected bets will be voided and funds returned
• Odds and return-to-player (RTP) rates for each game are subject to change; the current values are always displayed within the game interface
• For Live Casino, the dealer's decision is final and binding under the displayed game rules

To protect platform integrity and ensure fairness for all players, plea8 strictly prohibits the following activities. Violation of any of these prohibitions may result in immediate action, including account closure and legal proceedings:

• Using automated software, bots, scripts, or any technology to automate gameplay
• Owning or using multiple accounts simultaneously or in rotation
• Attempted money laundering through the plea8 platform
• Fraud, forgery, or submission of falsified documents
• Using a VPN, proxy, or any other method to conceal your actual location
• Collusion or cooperation between players to manipulate the game system
• Any form of threats, harassment, or abusive conduct towards staff or other players
• Selling, transferring, or sharing your account with any third party

Plea8 reserves the right to suspend or close any user's account without prior notice in the event of a breach of these Terms, or if there is reasonable cause to believe that the user has engaged in unlawful activity or violated platform policies.

Users may also request to close their own account at any time. Account closure requests must be submitted through official plea8 support channels. Before the closure is processed, any remaining valid balance in the account will be returned to the user once all withdrawal conditions have been met.

• Accounts closed at the user's request may be reopened after 30 days with a written application
• Accounts closed due to a Terms violation will not be reopened
• All personal data will be handled in accordance with the plea8 Privacy Policy following account closure

Plea8 is not liable for any financial losses, indirect damages, loss of profits, or other losses incurred by users arising from the use of the platform, including but not limited to:

• Planned or unplanned service interruptions or system maintenance
• Technical failures from third parties, including payment providers or game providers
• Losses resulting from valid and fair game outcomes
• Loss of access due to the user forgetting their password or login credentials
• Losses arising from unauthorised third-party access to a user's account

In all circumstances, plea8's maximum liability to any user is limited to the net deposit amount made in the 30 days prior to the incident giving rise to the claim. This limit applies even if plea8 has been informed of the possibility of such losses.

Plea8 reserves the right to modify, add to, or amend any part of these Terms at any time. Each amendment takes effect immediately upon publication on this page, unless otherwise stated. The "Updated" date at the top of this page indicates the date of the most recent amendment.

For amendments considered material or significant, plea8 endeavours to notify users via an in-platform notice or email at least 7 days before the changes take effect. However, it remains your responsibility to review these Terms periodically. Continued use of the platform following any amendment constitutes full acceptance of the revised Terms.

These Terms and Conditions and all disputes arising from them shall be interpreted and governed by the laws applicable under the jurisdiction of plea8's operating licence. Any dispute that cannot be resolved through amicable negotiation between the parties shall be referred to binding arbitration.

Users agree that they will not initiate any court proceedings against plea8 without first providing written notice and giving plea8 a reasonable opportunity to resolve the dispute through our internal process.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our team is available to assist you 24 hours a day, 7 days a week. Please reach us through the official support channels available within the plea8 platform.